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Home 2018-11-15T15:36:51+00:00

SIMPATICO PLATFORM

We’ve created a set of features which sit on any legacy public administration website that improves citizen’s experiences and understanding when using e-services using cutting edge technologies.

CITIZENPEDIA

A key feature of the platform is our Question and Answering Engine, “CITIZENPEDIA”. This allows citizens the opportunity to pose and view question and answers whilst also seeing visualisation of processes.

TEXT SIMPLIFICATION

We’ve created a feature that allows users to select text and provides them with simplified words. The feature has a built in analytics tool that gathers feedback on the interactions with the e-services.

USP 1

Improved communications and interactions between citizens and public administrations through effective e-services reduces the demand for face-to-face contact enabling great resource efficiencies.

USP 2

Using the citizen profile feature we have created a personal and customisable experience for each citizen that adapts and simplifies text whilst guiding them through complex processes using clear diagrams.

USP 3

Through giving citizens the ability to ask and answer questions we are utilizing the wisdom of citizens and turning them into stakeholders on the interactions with the public administration.

The Right Tools For The Right Solution. Every Time.

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